Oneshotvariety is dedicated to providing high quality customer service. We are here to help you whichever way you prefer to reach us! You can reach our customer service by email, standard mail or phone.
For a quicker response, email is preferred.
Between 9 a.m. and 5p.m. Mountain Standard Time Zone (any day of the week)
Calls are returned within one business day. Please be sure to leave a detailed message with a phone number to reach you at.
We Currently Do Not Sell Outside Of U.S.
Online Orders OnlyWe accept payments through
PayPal. However, if you do not have a Paypal account we will still be able to complete your order using a
secure checkout process. Visa, MasterCard, American Express and Discover Card are all accepted. Debit cards (which are also known as bank cards) are accepted if they have a Visa or MasterCard logo. Customers who have a Paypal account can use (E-Checks) as an alternative option.
Colorado ResidentsA sales tax of 2.9% is automatically added to the purchase. Additional sales taxes may apply depending on customer location.
We do not accept a P.O. Box as a shipping address due to sales tax purposes. However, you can provide us with the
physical address of your post office along with your box# as an alternative.
Shipping InformationWe Ship USPS Priority Mail.
Allow 5-7 business days to process and ship the order.
As soon as your order is shipped, you will receive a
order confirmation email with a link to check the status of your package.
Shipping CostsShipping charges are located at the bottom of every product description. If two or more products are purchased in your order,
combined shipping will be used for a
discount price on the total shipping costs.
Return and Refund Policy
If any of our products have any type of flaw, we will always state the specifics of the flaw in the product description.All sales are final unless there is a mistake made by the seller. We must receive the returned product no later than 20 days from the date of purchase. The product must be returned in its
original condition. We do not charge restocking fees.
There are 3 steps to a complete return process:
Step 1. Email Customer Care (customercare@oneshotvariety.com) to explain why you need to return the product. Provide your name, address and email, as well as a description of the product and full price of your order for inventory purposes.
Step 2. We will review your explanation. If we agree and accept your explanation, we will send a confirmation email stating that it is okay to return and ship your product to the Oneshotvariety address listed above. Customers must pay to ship the product back. However, a full-refund of the product as well as the original shipping is credited back to the customer.
Step 3. Once the product is received, a full refund will be credited back to you. For credit card orders, depending on the card issuer, it can take up to 30 days for your refund to appear on your statement.
For information on how your personal information is kept private, you can refer to our
Privacy Policy.